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| About Us
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Thank you for visiting act-optics.com,
the internet marketplace for optics products. Act-optics.com
is an online store owned and operated by ACT
Imports, a division of ACT International, LLC which a minority, women owned
small business. Our goal is to provide our
customers with best optics products at the most competitive prices and with excellent
services. We do
not sell used and refurnished products.
Currently, we supply to our customers a wide variety of optics
products such as binoculars, rifle scopes, spotting scopes, night vision, and
etc.
We are proud
of products from companies like Aimpoint, American Technologies Network (ATN), Burris, Bushnell,
EOTech, ITT, Leupold, Night Optics USA, Nikon, Rigel, Sightron, Simmons, Steiner, Trijicon,
US Night Vision, Weaver, Yukon, Zeiss and etc.
Please note that the products listed on this
web site are only a few of the products we carry. We are adding new items regularly. Please check back
often. We also carry accessories such as mounting ring, base, lens cover and
etc. If you could not find a specific brand name or product, please contact us
at sales@act-optics.com and we will
get back to you with product availability, price, delivery date, and order
methods.
We are a CCR registered supplier to Federal and
State Government Agencies.
Central Contracting Registry Cage Code: 8A8X0
DUNS: 16-491-4090
We welcome your comments and suggestions. Please send them to
sales@act-optics.com.
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| Contact
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If you have any questions about billing,
availability of an item, privacy policy, and more information on a product,
please send your questions to sales@act-optics.com.
We promise to respond promptly within 24-hours or less.
ACT Imports
A Division of ACT International, LLC
2 Hollyridge Ct.
St. Louis, MO 63011
Tel: (636)579-0127
Fax: (636)527-6070
E-Mail: sales@act-optics.com
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| Ordering
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We accept Visa, MasterCard, American
Express, and Discover Card. You may also
use PayPal. Paypal
accepts Visa, MasterCard, American Express, Discover Card, and ECheck. You can
set up an account with Paypal easily.
We also accept cashiers check, money order, and personal check If you
prefer. Orders paid by money order or cashiers check will be processed as soon
as the funds are received. Orders paid by personal check will be processed once
your check has cleared. Please allow 5-7 business days for your check to be
cleared. We gladly accept purchase and contract orders from government/state agencies and military
directly or through the Defense Logistics CCR system.
Terms are net 30 or you can pay with credit card.
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Orders On-Line:
This web site offers credit card transaction security by using
industry-standard Secure
Sockets Layer (SSL) technology. SSL prevent sensitive information
from being intercepted. You can order online with confidence. Please note that your credit card will be billed under
ACT Imports.
- Orders by Mail:
Just print the order form or use your own
form and mail the order to us. Please submit
following information to:
ACT Imports, 2 Hollyridge Ct., St. Louis, MO 63011
1) Model number
2) Quantity
3) Shipping method (USPS Priority Mail, UPS Ground, or UPS Next Day Air
Saver, and etc-please note that UPS
does not accept P.O. boxes for shipping addresses)
4) Billing and shipping address
5) E-mail address and phone number
6) Cashiers check, money order, or personal check payable to ACT Imports
7) Credit card number, the card expiration date, and your signature if you
want to pay with credit card
- Orders by Fax:
Just print the order form or use your own form and fax the order to us. Please
submit following information to:
ACT Imports, 2 Hollyridge Ct., St. Louis, MO 63011
1) Model number
2) Quantity
3) Shipping method (USPS Priority Mail, UPS Ground, UPS Next Day Air Saver,
and etc. Please note that UPS
does not accept P.O. boxes and military address for shipping addresses)
4) Billing and shipping address
5) E-mail address and phone number
6) Credit card number, the card expiration date, and your signature
- Orders by Phone:
Currently, we do not take order by phone.
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International
Orders
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We accept Visa,
MasterCard, American Express, and Paypal payment. For
credit card payment, you need to provide bank's name and phone number in comment field
when you check out. We also accept
cashiers check, international money order and personal check. All payment should
be in U.S. dollars and drawn on a U.S. bank. All of our prices are in U.S.
dollars. The shipping cost of international orders is often very high and varies
significantly from country to country. Remember customers are also responsible
for customs duties and tariffs whenever applicable. This means that you may be
charged additional fee by your country, so
please contact your local government office for this information. The total cost
may make such transactions not appealing. We do not ship
rifle scopes, weapon sights, and night vision products to some foreign countries
due to US regulations. We will review each order and may cancel the order
if necessary.
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| Sales Tax
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| We collect 7.075% sales tax on orders that are shipped to Missouri
state per State law. All other states are
not subject to a sales tax.
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| Shipping
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We ship within the United States, US
Territories, Canada, and internationally. Most orders are usually shipped within 1-2 business days after receiving your payment
unless a product is backordered.
- Shipping Option:
We primarily use United Parcel Service (UPS)
and United Post Office Service (USPS) for our shipping service. Please
note that UPS will not deliver to a Post Office Box and military address, so please provide a complete mailing address for prompt
delivery or choose a different shipping option.
Shipping options available according to shipping destination:
Domestic shipments (within the 48 contiguous states): UPS Ground, UPS Air,
USPS Priority Mail.
Domestic shipments (to Alaska, Hawaii, and Puerto Rico): UPS Air, USPS
Priority Mail.
International shipments: UPS Worldwide Express, UPS Worldwide Expedited, UPS
Standard to Canada, UPS Express to Canada, UPS Expedited to Canada, USPS Express
Mail International. For
other international ship options such as DHL and FedEX, please contact us
for detail. Please note that UPS, FedEx, and DHL do not ship rifle scopes
and weapon sights to foreign country.
- Shipping Fee:
We charge a flat rate shipping fee for all orders for UPS Ground, USPS Priority
Mail, USPS Priority Mail International, and USPS Express Mail International. For other shipping options, shipping charges are based on the weight and size of the total order, the method chosen to ship
it, and the destination. When you checkout, you will be asked for the shipping name and address
first, then standard shipping charges are calculated and displayed before
you are asked to place the order.
The following is a guideline (all rates include insurance):
1) For US domestic orders
UPS Ground (estimated delivery 3-10 days following
shipment):$6.95
USPS Priority Mail (estimated delivery 3-10 days following shipment):$8.95
UPS Air (estimated delivery two days
following shipment): shipping charges are calculated and displayed before
you are asked to place the order.
2) For international orders
USPS Express Mail International: $45.00
UPS Worldwide Express/Expedited: Rate varies significantly from country to
country. Shipping charges are calculated and displayed before you are asked
to place the order.
UPS Standard/Express/Expedited to Canada: Shipping charges are calculated
and displayed before you are asked to place the order.
We can also ship via FedEx and DHL, please contact us for shipping fee.
- Order Confirmation:
We will contact you by email or phone to confirm receipt of your order. We
will also notify you of any out-of-stock items or delay in shipment for any
reason.
- Tracking:
We will provide you a tracking number, if available, after your order has
been shipped. Please note that there is no tracking number available
for USPS Priority Mail and USPS Air Parcel.
- Backorder:
If an item is out of stock, we will try our best to get it in as soon as we
can and will email you immediately to let you know when we expect it in. You will be
given the option to cancel your order or continue to wait until the item becomes available.
Please note that we will not charge your credit card until an item is
available. Backorders are shipped at prices in effect when the item was ordered.
- Shipping
Address:
For credit card purchases, if your shipping address is different from the billing address we
may contact you before ship products. This is to protect us and our customers
against credit card fraud and it may lead to delays in your order. If we are unable to verify that you authorized the purchase, the order may be cancelled.
To avoid delays or cancellations, you can contact your credit card company to
set a delivery address that is separate from your billing address. We can then contact your credit card company directly to verify this information.
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| Order Cancellation
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If you wish to cancel your order, please contact us as soon as possible at sales@act-optics.com
or contact us at (636)579-0127. Your name and order number will be required for us to cancel your order.
Please be aware that once an item has shipped, we are unable to
cancel the order and the order will be processed as a returned item. For
returned items, please see return policy for
detail.
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| Damaged/Defective |
| If your receive damaged
products due to shipment, you need to file claims on damaged shipments with the carrier.
For defective products, please contact manufacturer directly for repair or
replacement.
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| Return Policy
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We want you to be completely satisfied with your online purchase. All
our products have a 10-day satisfaction guarantee. If for any reason you are not satisfied with your purchase,
please follow the following steps to return your purchase within 10 days of receipt
for a refund (less the shipping cost and 15% restocking fee).
- Please keep the product, warranty
information, instruction books and the packaging material in new condition
during the 10-day satisfaction guarantee period, as all of these items
will be required for a quick and proper refund.
- Obtain an Return Authorization Number (to ensure proper tracking of your
return) and shipping address by emailing us at return@act-optics.com
with your name, order number, product id, product description, and the reason
for return. Please note that no returns will be accepted without a Return
Authorization Number.
- Mark Return Authorization Number on the
outside of the box and return the product including its original
packaging, warranty information, owners manuals, and instruction books
within 10 days after an Return Authorization Number number has been issued.
Do not write on the product boxes. Be sure to package the return items carefully to prevent damage in
shipping.
- Include a note with your name, order number, product id,
product description, and the reason for return.
We will notify you via email of your refund once we have received and processed
the returned item. We will credit the charge card originally used. Refunds
are issued for the original amount minus the shipping cost and 15% restocking
fee. You can
expect a refund within 7 to 14 business days of our receiving your return.
However, your credit card company determines when the issued credit will be
reflected in your statement. Please allow one to two billing cycles.
- Ship via UPS or registered US mail
with insurance, so both you and us can track the products. Customers
are responsible for return shipping charges.
We apply a 15% restocking fee to cover
our return processing cost, restocking fee and etc. To save both you and
us time and money, please make sure that you do need a specific product
before place order. Currently, we do not accept returned product for
exchange.
Please examine any Leupold optics product before removing the plastic
wrapping. Due to Leupold's packaging, we are unable to accept back for
return any product which has the plastic wrapping removed.
Please note that we cannot accept the return of used
products. If you receive a free gift with your order, You must also return the free gift in order to receive a full
refund.
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Terms and Conditions |
- All items that you purchase here
are warranted by the manufacturers and not act-optics.com. All
requests for warranty information, repairs, and claims should be made
directly to the manufacturer.
- All items listed on this web site are
stocking items, but availability is subject to prior sale. All prices
are subject to change without notice.
- Act-optics.com makes every effort to include up-to-date and accurate information on
this site. We can not be responsible for any typographical errors in the contents of this
site.
- Act-optics.com has some links
for your information only. Act-optics.com is not responsible for the
contents and safety of any sites linked to this site.
- Act-optics.com reserves the right to make changes to our site, pricing and product information, customer service policies and terms and conditions at any time.
- Act-optics.com will not be responsible for discontinued or unavailable items.
- Act-optics.com reserves the right to cancel any order, should circumstances warrant.
- Act-optics.com will
not be held liable for the misuse of any product in this site. It is
the responsibility of the buyer to obey all applicable local, state,
and federal laws in regard to the possession and use of all products
on this site.
- Rifle scopes and night vision products
are subject to the export control laws and the regulations of the US
Government. It is unlawful to export to some foreign countries. User should
obtain a license to export. For international customer, you need to
state that the scope or night vision you buy is for personal use only
and not to re-export to the third country (enter the statement in
comments field when you check out).
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Updated on Sep. 06, 2007
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